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Cookie Statement

Introduction

OneSpan Inc. and its affiliates (which we refer to in this Cookie Statement as “OneSpan”, "we”, “us” or “our”) use cookies and similar tools on the “onespan.com” website and related OneSpan webpages mobile applications and portals located on or accessible through the onespan.com website (the “Sites”). We use Cookies (as defined below) to respond best to each user of the Sites, to keep track of the products and services you request as a user of the Sites, to assist with the downloading or uploading of documents and other materials to and from the Sites, to create a more personalized user experience, for standard Site traffic analysis, and to improve Site content and display.

Please read this statement carefully to learn more about the information we collect through cookies when you use the Sites. For further information about cookies and online privacy matters, please refer to http://www.allaboutcookies.org and http://www.youronlinechoices.eu.

Cookies

What are Cookies?

A Cookie is a small text file that is stored on your computer when visiting a website. This text file stores information that can be read by the website when visiting it again later. Cookies can be installed by the server of the website you visit or by partners of that website. A website’s server can only read the Cookies it has installed itself and has no access to other information found in your computer or mobile device. Cookies are stored in a folder of your browser on your computer or mobile device. Cookies generally make the interaction between the visitor and the website faster and easier and help the visitor navigate between the different parts of a website. Some of these Cookies are necessary because otherwise the site is unable to function properly. Other Cookies are convenient for the visitor: they remember your username in a secure way as well as your language preferences, for example. Cookies mean that you do not need to fill out the same information each time you visit a website.

Where do Cookies come from?

Based on the origin of Cookies, we make a distinction between first-party and third-party Cookies.

First-party Cookies

First-party Cookies are direct Cookies that we manage ourselves. They are specific to the Site. The Site creates and places the Cookies in order to function properly, for example.

Third-party Cookies

Third-party Cookies are Cookies that are managed or placed by a third party and not by OneSpan. This happens during your visit or use of our Sites. Third-party Cookies therefore cause certain data to be sent to third parties through your visit to or use of a Site. These are, for example, social media Cookies or Cookies from advertisers, which allow you to see advertisements. Although we do not manage or place these Cookies ourselves, we attempt to ensure that the placement of these Cookies by third parties via our platforms is as controlled as possible.

How does OneSpan use Cookies?

OneSpan uses Cookies to help us provide you with a better user experience tailored to your personal preferences. By using Cookies, we make sure that you do not receive or need to enter the same information every single time you visit a OneSpan Site. Cookies are also used to optimize the performance of the Site. The following different kinds of Cookies are used on our Sites:

  • Necessary Cookies
  • Functional Cookies
  • Performance Cookies
  • Advertisement Cookies
  • Recommendation Cookies
  • Social Media Cookies

Necessary Cookies

These Cookies are indispensable for visiting our Sites and using certain parts of the Sites. For instance, they allow you to navigate between the different parts of a Site and to fill in forms.

We use Necessary Cookies to provide the following benefits, among others:

  • Remember information that you enter or indicate on the various pages. This way, you do generally do not have to fill in or indicate all your data or preferences again.
  • Save settings for an optimal video display, such as the desired buffer size and the resolution data of your screen.
  • Read out your browser settings for an optimal display of our Site on your screen.
  • Load the Site evenly, so that it remains accessible at all times during your visit.

No permission is required for the use of Necessary Cookies, and they cannot be disabled.

Functional Cookies

Functional Cookies are Cookies that make it easier for our websites to work, make them more pleasant for visitors, and ensure that you have a more personalized browsing experience. For example, these Cookies can remember your language choice and business type.

Performance Cookies

We use performance Cookies to obtain information about visitors’ use of our Sites and in order to improve the content of our Sites, adapt them to the wishes of visitors, and make them more user-friendly. For instance, there is a Cookie that counts the number of unique visitors to our Sites, and a Cookie that keeps track of the most popular pages within our Sites.

Performance Cookies are also called statistical Cookies. They collect general information about how our Sites are used. We may perform statistical analyses of the information we obtain in this way, including to answer questions such as, How did you end up on our webpage? Which of our (mobile) applications do you spend most of your time on? Results of these statistical analyses help us make the structure, navigation and content of our online services more user-friendly. We also use this data to report on the performance of our Sites.

Advertisement Cookies

Advertisement Cookies track your browsing behavior on our Sites and your use of the Sites to build your user profile. This profile is then used to show you advertisements that match your personal interests.

Personal identification data such as your name or address which you have entered in your OneSpan profile, for example, will not be used for this purpose. We will ask for your permission to display customized ads on our Sites through the Cookie settings that appear on your screen when you use our online services. You can also revoke your consent using the same settings at any time.

For clarity, even if you have not given your consent to see customized ads on our Sites, you will still see or hear advertisements on our Sites, but the advertising will be less relevant, because it will not be adapted to your likely interests.

We use Google Analytics to help us monitor Site traffic (i.e. number of visitors, the pages they visit and the length of time spent on the Sites). We may also use third party cookies to help us with market research, revenue tracking, improving site functionality (Eloqua) and provide support assistance on the Sites (Desk.com). You are free to adjust your browser settings to block the use of third party cookies. This may have an effect on the functionality of all of or parts of the Sites. For more information on the applicable policies for the use of the third party cookies, please visit:

Recommendation Cookies

Recommendation Cookies - just like advertising Cookies - follow your browsing behavior to create your user profile. That profile is then used to give you an online experience that matches your interests. These Cookies tell us something about your use of our Sites so that we can make more targeted recommendations and suggestions. Furthermore, these Cookies help ensure that the information you have already viewed do not appear as suggestions again. In this way, we hope to bring you into contact with new information that you might find interesting.

Social Media Cookies

Social Media Cookies are used to enable the integration of social networking sites on our websites. Our Sites may contain embedded elements from third parties. This may be content stored with another party but displayed on, in or via our Sites. In addition, OneSpan content can be shared by using buttons on our Sites that link to social networking sites such as Facebook, Google+, YouTube, LinkedIn and Twitter. These third parties may place Cookies on our Sites in order to collect data. We ourselves have no influence on what those social networking sites do with their Cookies. For more information about these Cookies, we refer you to the statements that these third parties provide on their own websites. Please note that these statements may change from time to time.

How long will Cookies last

Based on the duration of Cookies, we make a distinction between temporary and permanent Cookies.

Temporary Cookies are stored temporarily in your browser or (mobile) application. This means that those Cookies are deleted as soon as you close your browser or (mobile) application.

Permanent Cookies remain on your computer or mobile device, even if you have closed your browser or (mobile) application. Thanks to permanent Cookies we can recognize you when you visit our website or (mobile) application again later. Permanent Cookies remain on your device until a pre-defined end date is reached, until a new Cookie is installed, or until you delete them via the settings of your browser, (mobile) application or mobile device.

You can check the retention periods per Cookie in the list below.

Which Cookies are used on the OneSpan website?

Necessary Cookies cannot be refused if you want to visit OneSpan Sites. All other Cookies can be declined, although the quality of your experience on the Sites may be affected.

You will find here a list of the Cookies we use with their function.

YouTube videos

Our Sites contain links to videos from YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. If you visit a website on our website that contains such a video, a direct connection is established between your browser and the YouTube server after you have activated the video.

YouTube receives the information that you have visited our website with your IP address. When you click on the link to the video, your IP address will be forwarded to YouTube. We would like to point out that, as provider of our Sites, we are not aware of the content of the data transmitted or of its use by YouTube. For more information, please refer to the YouTube Privacy Statement (https://www.youtube.com/).

Your consent

Your consent is not required for Necessary and Functional Cookies. The data processed via these Cookies serve the stated purposes to protect our legitimate interests in accordance with Article 6.1(f) of the GDPR, including the proper functioning of our Sites.

The data collected and processed through Performance, Advertisement, Recommendation and Social Media Cookies will only be used if you give your consent in accordance with Article 6(1)(a) of the GDPR for the provision of personalized content, for statistical purposes to improve the user experience and for marketing purposes. You can change/withdraw your consent by clicking on

How to disable Cookies?

To use OneSpan’s Sites, it is advisable to activate Cookies on your computer, tablet or mobile phone. Without Cookies enabled, we may not be able to provide a hassle-free visit to our Sites. If you nevertheless prefer to restrict, block or delete Cookies from OneSpan, you can manage your browser settings as described below.

You can accept, reject or delete Cookies by adjusting your browser settings.

You can adjust your browser settings via your browser's "options" or "preferences" menu. Please consult the "help" function of your internet browser or more information on adjusting your browser settings. Please note that if you use your browser settings to block all Cookies (including Necessary Cookies) you may not be able to access all or parts of the Site.

Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies as soon as you visit our Sites.

Do I need to read any other OneSpan statements?

You are also advised to read OneSpan's Privacy Statement (https://www.onespan.com/privacy-center) to understand how OneSpan will collect, transfer, disclose, process and use your personal data obtained by OneSpan when using this Site. Our Cookie Statement and Data Protection Statement are related. We may use Cookies to collect certain information about your use of our Sites. Our Privacy Statement tells you what personal information we may collect from you, why we want to collect it, how we intend to use it, and how we intend to treat it.

Who can I contact if I have further questions or complaints about Cookies?

If you have a privacy concern or a question for the Data Protection Officer of OneSpan, please contact us by using the following e-mail: [email protected]. We will respond to questions or concerns within 30 days.

We make every effort to handle your personal data in a careful and legitimate manner in accordance with the applicable regulations. Nevertheless, if you believe that your rights have been violated and if you do not find an answer to your concerns within our company, you are free to lodge a complaint with the Belgian Data Protection Authority: https://www.dataprotectionauthority.be/citizen

You may additionally address a court if you believe that you would suffer damage because of the processing of your personal data.

Can this Cookie Statement change?

We can change this Cookie Statement if required by our services or applicable legislation. For example, our Sites are a dynamic and innovative environment. This means that we are constantly looking for ways to provide a better service tailored to your needs. It is possible that there will be new applications that would allow us to collect and use your data in a different way. Of course, we will let you know when there are important changes, and we will ask your permission if required by applicable law.

If after reading this Cookie Statement, you still have questions or comments about Cookies, you can always contact us via [email protected].

About OneSpan

OneSpan helps organizations accelerate digital transformations by enabling secure, compliant, and refreshingly easy customer agreements and transaction experiences. Organizations requiring high assurance security, including the integrity of end-users and the fidelity of transaction records behind every agreement, choose OneSpan to simplify and secure business processes with their partners and customers. Trusted by global blue-chip enterprises, including more than 60% of the world’s largest 100 banks, OneSpan processes millions of digital agreements and billions of transactions in 100+ countries annually.