OneSpan tops DocuSign in
nearly every category
nearly every category
Ease of Use | 9.3 | 9.0 |
Quality of Support | 9.3 | 8.4 |
Product is a good business partner? | 9.4 | 8.4 |
Enterprise Scalability | 9.3 | 9.1 |
Custom Branding | 9.1 | 8.2 |
*statistics according to G2
You're in good company
"[OneSpan Sign] was less than half the price of DocuSign."
Customer Experience Director
Gartner Peer Insights
"I love the fact that [OneSpan Sign] allows our company to label pages and processes with our proprietary mark, not the electronic signature mark."
Business Intelligence Analyst, IT Services
Gartner Peer Insights
OneSpan Sign |
DocuSign |
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Unlimited transactions per user |
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A single, unified audit log |
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Native virtual signing room |
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Out-of-the-box digital signature and tamper-seal for each signer |
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API users can fully remove the vendor’s brand (white-labelling) |
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Supports multiple workflows (e.g., templates, bulk send, document visibility, reminders, optional signatures) |
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Advanced data processing (e.g., standard and custom tags, advanced forms, conditional fields) |
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Dashboard with real-time status |
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Multiple authentication options |
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Remote and in-person signing |
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iOS and Android apps |
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Simple, Advanced, and Qualified E-Signatures |
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eNotary |
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Audit trail and electronic evidence |
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Authoritative copy management |
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Global data centers with enterprise-class availability (SOC-2, HIPAA, ISO 27001) |
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Open API/SDKs with sandbox access and developer community |
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Security at the Core
Security for your high value agreements
In a world of phishing scams, identity fraud, and malware, we share the responsibility of ensuring your customers have a secure experience with your business. That’s the advantage of partnering with us – you benefit from our unique blend of expertise in cybersecurity and e-signature.
We have the answers you need:
- How do we know the signer is who they say they are? Instantly verify people’s identities, wherever they are.
- What if we need higher levels of authentication in some processes? OneSpan supports more multi-factor authentication (MFA) options.
- We’ve seen a rise in phishing attacks. What can we do? DocuSign is a target for phishing attacks because of the widespread use of its brand across its e-signature service and email notifications1. White labeling can help.
- Our users are e-signing in our mobile app. Can we add more mobile security? Mobile app shielding helps stop malware, spyware, and encrypts data in transit and at rest.
Fair & Transparent Pricing
The same core features, but for less and without surprises
OneSpan delivers the full functionality of our electronic signature solution for less. Some customers have saved up to 75% by switching to OneSpan.
OneSpan offers fair pricing in plain language with no hidden fees or dramatic price hikes at renewal.
White-labeling & User Adoption
Place your brand front and center to increase completion rates
Your brand should be front and center. With OneSpan, you can completely white-label email notifications and signing experiences. This helps increase user adoption and completion rates, because signers already trust your brand. In one example, white-labeling increased an auto insurer’s contract completion rates by 23%.
White labeling also protects your brand and customers. Removing the e‑signature vendor's brand is a security measure. The frequency of web impersonation attacks, a type of phishing attack using a recognized web service brand, is increasing. White‑labeling your e‑signature workflow can help minimize the risks and protect your users.
An Easy Switch
Make a seamless switch, then scale across the enterprise
Whether your current e-signature solution is integrated or non-integrated, switching to OneSpan Sign is a straightforward process led by our team of subject matter experts. We help you get up and running quickly with:
- An intuitive web-based interface and mobile apps for senders and admins
- An open API and well-defined mapping for DocuSign objects
- Free sandbox access to prototype and test before going live
- Extensive resources through the OneSpan Community
- Enterprise-grade technical support
Best-in-class Service & Support
The support and resources you need to be successful with e-signatures
Work with a company that is fanatical about customer service and support. OneSpan has earned a Net Promoter Score of 83, compared to DocuSign’s score of 712.
Between our global language support, technical support, professional services, and active developer community, our customers reliably receive the support they need, whenever and however they need it. It’s no surprise then why OneSpan earned a 94% satisfaction rate for Quality of Support on G2 Crowd3.
G2 User Satisfaction Ratings Report
Don't just take our word for it
Enterprise users rank OneSpan Sign higher vs. DocuSign in the capabilities that matter most to enterprise. When it comes to ease of use, quality of support, and custom branding, we lead the way.
Compliance & Trust
Trusted compliance partner
Some of the world’s most security-conscious organizations trust OneSpan to minimize compliance risk related to identity, authentication, data, and signatures. We authenticate more than 4 billion users a year and cover more than 40 countries with high-assurance electronic signature.
Our solutions are designed to help you comply with major regulations and standards, such as ESIGN, eIDAS, GDPR, FedRAMP, HIPAA, ISO27001, ISO27017, ISO27018, SOC2, and more. Whether you are signing agreements across state lines or national borders, we simplify the complexity of applying global regulations to local markets.
This energy supplier made the switch to OneSpan and saved 75% compared to original rate increase
"[DocuSign] said they were going to raise my rates by 600%"
Results
- Implemented OneSpan ~50% faster than planned
- Rolled out to reps 75% faster – 1 week instead of 4
1NPS score for OneSpan taken from G2Crowd data
2NPS score for DocuSign taken from DocuSign website