Recorded on: August 16, 2023
Presenters:
- Carolyne Moran, Senior Director Digital Agreements, OneSpan
- Stephanie Liais, Senior Product Marketing Manager, OneSpan
- Sabrina Gross, Regional Director of Strategic Partners, Veridas
To effectively compete in today’s digital-first world and meet growing customer’s expectations, banking institutions, like most businesses, need to create, manage and deliver engaging, personalized, digital experiences at scale.
Account opening and customer onboarding typically is the first touchpoint with a bank or business for most customers and it is critical to get this right. However, many organizations are limited by outdated systems, inefficient workflows and resource constraints which prevent them from delivering those immersive experiences, resulting in high abandonment rate and lost revenue.
It is time to reimagine your account opening and customer onboarding process.
In this webinar, a panel of digital innovation experts from OneSpan and Veridas highlight how FIs can:
- Accelerate the account opening and onboarding processes
- Enhance customer experience and maximize revenue
- Reduce account opening fraud and increase compliance