Recorded on: March 29, 2023
Presenters:
- Stefan Jovancevic, Digital Transformation Consultant, OneSpan
- Patrick Albert, Senior Solutions Architect, OneSpan
Credit unions have a strong understanding of the importance of executing transactions digitally for their members — be it for loan applications, mortgage renewals, member servicing, or onboarding. With combined in-person and remote-hybrid offerings now being part of the new world we operate in, credit unions must adapt by extending their services remotely to members.
This webcast explores the top processes for credit unions to successfully digitize, including how to replicate in-person transactions with a hybrid model that combines digital with a human touch.
You will learn:
- How to build new digital experiences, and optimize existing ones, to better meet the needs of members.
- Technical steps in the e-signature implementation process.
- How to replicate in-person transactions through digital platforms.
- Tips and automation use cases for transitioning from in-person to remote processes.