BACC Solutions: Leveraging the benefits of seamless eSignature and IDV integration in real estate

Throughout the process of buying or selling real estate, involved parties can expect to sign a good amount of paperwork. The entire lifecycle of a real estate transaction can span hundreds of pages, depending on the location of the transaction. 

For brokers and real estate agents, managing the scheduling of showings, reviewing offers, drawing up paperwork, and finalizing the sale can be cumbersome. 

CEO Anderson Brice and his team at BACC Solutions have built a comprehensive end-to-end solution for Canadian and US brokerage firms to manage entire real estate transactions. Doing so creates an efficient, smooth process from contracting an agent to closing for everyone involved. 

One key element in transforming this process? The platform offers a paperless, secure, and compliant way to sign documents and verify clients' identities.

Seamless eSignature integration for developers and ease of use for realtors and clients  

BACC Solutions began its partnership with OneSpan in 2015 to offer users a convenient eSignature solution at a competitive price.

Time and resource management are important to long-term business success for companies of all sizes. BACC Solutions specifically sought an eSignature provider that offered a solution that was easy to use for both its internal team and external users.

Brice said that one of the key factors in choosing OneSpan Sign as its eSignature partner was the ease of integration in the BACC DocEM platform.

“When we were going over technical specs for integrations with our development teams offered by different providers, OneSpan came out on top because of the ease of integration,” Brice explained.  “If you’re a small company expecting to grow quickly, the cost of integrating or developing a solution can be very expensive. A partner who understands that can help facilitate your growth.”

The end-user experience is a similarly important consideration for BACC. An easy eSignature experience for end users is vital because transactions can be complex and involve legal documents. In an industry like real estate, the platform's end users have a wide range of technical expertise.

“You have people in their early twenties who are just starting their career as a realtor and people who have been practicing real estate for decades. You need to have a tool that is very user-friendly,” shared Brice.

OneSpan identity verification capabilities keep up with ongoing regulatory changes

Fraud remains a challenge for many industries. As an example, in Canada the rate of fraudulent mortgage applications rose by nearly 10% in the fourth quarter of 2023. Coupled with this is compliance, which plays a critical role in highly regulated industries, like real estate. It’s important to understand how an eSignature or identity verification solution prioritizes security and compliance.

Recognizing the need for solutions to help prevent fraud and remain compliant with industry regulatory requirements, BACC decided to invest in an identity verification solution to help its users more efficiently verify that clients are who they say who they are.

“With all of the privacy regulations in play, we chose to partner with OneSpan to integrate identity verification into our platform. That not only helps users verify clients’ identities but protects their personal information, as well,” Brice said. 

The value of choosing a partner that understands your business needs and goals 

The right eSignature provider can be your business partner, not just a vendor. It all starts with understanding each industry, including user pain points.

“I appreciate that OneSpan listens to us and our customers’ feedback and takes action to support our business needs – and not just from a technical aspect,” said Brice. “For example, there are certain jurisdictions where the system is required to be accredited. OneSpan is willing to submit those requests to facilitate compliance as our partner.”

Brice is most excited for BACC to continue expanding its offerings on the platform and entering new geographic markets. The company wants to incorporate tools in its platform that support lawyers and notaries who finalize real estate transactions through solutions like remote online notarization.

Advising other real estate companies considering digital transformation strategies, Brice shared, “With the speed at which technology is evolving today and considering regulatory constraints that we need to comply with, you don’t need to build everything yourself. Find the right technology partner to accompany you through that journey. It will save you time, money, and resources.”  

Explore trusted eSignature and ID verification solutions with OneSpan

Creating a seamless end-to-end real estate transaction requires a secure, compliant, and easy-to-use way to sign necessary documents and ensure that all parties involved are who they say they are. BACC Solutions found just that in OneSpan Sign, which brings together eSignature and digital identity verification in a secure, enterprise-grade solution. 

For platform providers interested in integrating these capabilities, learn more by downloading the OEM Partner Program datasheet.

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