OneSpan digital agreements: New innovations and enhancements in H1 2025

In today’s digital-first world, consumers increasingly expect convenient, fast, and flexible experiences when filling out forms or signing documents. This includes applying for a loan, taking out an insurance policy, or onboarding at a new job. As such, it’s important for organizations to continually update their products and solutions to meet changing consumer needs.

At OneSpan, our latest innovations and product enhancements are designed to make the digital agreements process more flexible, improve the signer experience, and increase security for organizations, signers, and senders. In addition to implementing updates to our previously released innovations, we’re adding SMS notifications, enhanced analytics, FIDO passkeys, and more.

Case study

How to build a digital center for excellence for your enterprise

Discover how an enterprise COE enabled BMO Financial Group to deploy eSignatures across 100+ use cases, driving efficiency and standardization.

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Enhanced offerings with the flexibility to handle more workflows

We consistently improve our solutions to provide more ways for you to digitize paper processes and lower the cost of automation. Out of the box workflows and integrations can be configured with a few clicks, minimizing your dependency on development resources.

This summer, we will be releasing new features in OneSpan Sign, to help you manage complex workflows with the ability to create ad hoc signing groups  for both internal and external recipients, as well as allow recipients to be added more than once to a transaction for countersigning .

Seamless eSignature integration into business processes is necessary for simplifying workflows and boosting productivity. New and expanded use cases for  out-of-the-box integrations with business applications such as Workday, Salesforce, Greenhouse, Dynamics, Guidewire Cloud, and more will be available in April. These enhanced integrations will help boost productivity and simplify workflows.

Learn more about how to scale automation with the OneSpan Integration Platform.

Improved user experience that is smoother and faster

Throughout the first half of 2025, we’re releasing and updating exciting innovations to help our customers stay on top of their markets with high consumer satisfaction rates. These changes will improve the overall user experience by delivering documents faster and smarter, automating the eSignature integration process, and providing organizations deeper insights into their eSign completion rates.

OneSpan SMS notifications: Deliver documents faster and smarter

In a mobile-first world, timely communication is critical. Traditional channels such as email, which have an average response rate of 6%, often slow down processes. As such, SMS notifications have emerged as a faster, more reliable alternative, with an average response rate of 45%.

To keep up with this need for faster communication, we expect to release OneSpan SMS notifications this summer. It will allow users to send instant notifications straight to signers’ phones, inviting them to eSign documents.

By incorporating SMS notifications into your workflows, you can keep customers informed and engaged, delivering the kind of responsiveness they expect.

OneSpan Smart Forms: Transforming the form-filling experience

Created to ease data collection, OneSpan Smart Forms replaces manual, paper-based processes with automated, intelligent digital interactions, enabling organizations to collect customer information with greater accuracy and efficiency. With Smart Forms, customers can begin filling out forms on one device and seamlessly continue on another without losing any progress.

This year’s enhancements ensure the deep integration between Smart Forms and OneSpan’s eSignature and identity verification solutions provide a frictionless, end-to-end experience for onboarding and servicing. By automating these processes, businesses achieve higher completion rates while improving operational efficiency. With OneSpan Smart Forms, businesses can save time, boost productivity, and deliver the kind of digital-first experience that today’s customers require.

Read the case study.

Enhanced analytics and insights

OneSpan Sign’s analytics and insights will provide admins with information to help optimize the signer’s journey and boost completion rates. The modular dashboards will allow them to analyze transaction performance, usage trends, signer behavior, signing trends and patterns, and drop-offs.

By providing these insights, OneSpan can help you see the benefits of its solutions more clearly. Register for our webinar to learn more about our analytics and insight capabilities.

More security to give users and signers peace of mind

Digital agreements processes often involve sensitive information for both the business and the signer. At OneSpan, we want to provide individuals with the comfort and knowledge that their sensitive data is protected and workflows remain secure throughout the entire process.

FIDO passkeys for signers: Enhancing signer security

We recently released early access to FIDO passkeys, a turnkey authentication feature designed specifically for signers. This innovation seamlessly integrates into the eSignature process, offering the highest level of security, an improved user experience, and the opportunity for operational cost reductions.

With FIDO passkeys, organizations have more options to provide secure, frictionless eSignature transactions; protect sensitive documents; and deliver the modern, reliable user experience that internal and external stakeholders demand.

While many organizations implement single sign-on (SSO) for employees, they often lack authentication for clients and other external users. At OneSpan, we offer passkey authentication for the signer, improving the customer experience, business processes, and overall security of external signing transactions.

Continuing innovation in a digital world

Today’s digital world requires continual innovation to keep up with modern technology. That’s why, at OneSpan, we continually update our solutions to meet changing business needs.

For organizations looking to deliver consumer-like experiences to their employees and customers, our latest and upcoming releases—SMS notifications, improved analytics, FIDO passkeys, expanded integrations, and OneSpan Smart Forms enhancements—are designed to make the process of agreeing faster, more flexible, and more secure.

Webinar

OneSpan Digital Agreements 2025 H1 Innovations

Learn more about our new innovations and see how they work.

Register now